MacBook screen

0 of 7 checked

No dead pixels or bright spotsLook at a full-screen white page and a full-screen black one. Check the corners and edges for shadows or uneven light.
Brightness runs from dim to fullUse the brightness keys. If your model has them, Automatically adjust brightness and True Tone should still appear in System Settings → Displays.
Camera works and its green light comes onOpen Photo Booth or FaceTime.
Lid sleeps and wakes the MacClose it for a few seconds and open it again.
Hinge holds at any angleNo wobble, creak or sag when you tilt it back.
Wi-Fi and Bluetooth connectTheir antennas run through the display hinge, so check both after any screen job.
Even gaps, no glue, no new marksRun your eye around the bezel and the lid.

MacBook battery

0 of 5 checked

Battery Health says NormalSystem Settings → Battery → Battery Health. Click ⓘ: Maximum Capacity should be at or near 100 %.
Cycle count starts again from near zeroHold Option, choose Apple menu → System Information → Power. A new battery shows a very low Cycle Count.
Charges from your own chargerOn MagSafe 3 models the connector light shows amber while charging and green when full.
Trackpad clicks evenly everywhereThe battery sits under the trackpad. Click each corner and the middle.
Bottom case sits flatNo rocking on a table, every screw in place.

MacBook keyboard

0 of 5 checked

Every key types onceOpen TextEdit and press every key, including the function row and arrows. Watch for doubled or missing letters.
Keyboard backlight worksDim the room and use the backlight keys or Control Centre.
Touch ID reads your fingerAdd or test a fingerprint in System Settings → Touch ID & Password.
Trackpad: click, Force Click, scrollPress firmly for Force Click; scroll with two fingers.
Speakers and microphonePlay audio, then record a short voice memo.

MacBook liquid / board

0 of 7 checked

Runs on battery and on the chargerUnplug it and use it for a few minutes, then plug back in.
Every port worksCharge from each USB-C port in turn, and plug a USB device into each.
Keyboard, trackpad, Touch IDThe keyboard sits right above the board and catches most spills — test every key.
Camera, microphone, speakers, headphone jackA quick FaceTime or Photo Booth test covers three of them.
Wi-Fi and BluetoothJoin a network and pair a device.
Sleep and wakeClose and open the lid.
Apple Diagnostics comes back cleanApple silicon: hold the power button to reach startup options, then press ⌘+D. Ask the shop to run it with you if you prefer.

iPhone screen

0 of 7 checked

Face ID unlocksLock the phone and unlock it with your face.
Earpiece is clear on a callCall someone, or your voicemail.
Screen goes dark at your earThat is the proximity sensor. If the screen stays lit, your cheek will press buttons.
Auto-brightness and True ToneSettings → Display & Brightness for True Tone; cover the top of the screen and watch the brightness change.
Touch reaches every edgePress and drag an app icon slowly into all four corners.
Front camera and flashTake a selfie, then a photo with the flash.
Parts and Service History says what you agreedSettings → General → About. Genuine, Used, Unknown or Finish Repair — it should match what you were told.

iPhone battery

0 of 5 checked

Maximum Capacity at or near 100 %Settings → Battery → Battery Health.
Low cycle count (iPhone 15 and later)Settings → General → About shows the cycle count.
Charges with your cablePlug in and look for the charging symbol.
Screen sits flush, no liftingLook along the edges from the side.
Parts and Service History says what you agreedSettings → General → About.

Android phone

0 of 5 checked

Exit repair mode and check your dataSamsung: leave Maintenance mode with your PIN or fingerprint; Pixel: leave Repair mode. Your apps and photos should all be back.
Touch reaches every edgeDrag an icon into all four corners; on curved screens, check the edges too.
Fingerprint unlockIf the sensor is under the screen, register your finger again and test it a few times.
Screen goes dark at your ear on a callTests the proximity sensor.
Front camera, earpiece, chargingA selfie, a short call, and a minute on your own charger.

Whatever was repaired

Four things to do every time

Ask which part was fitted — new, used or non-original — and make sure it matches what you agreed.
Get the repair and its warranty on your receipt: what was replaced, and what the warranty covers and for how long.
Put your own SIM, case and screen protector back on before you leave, and check nothing presses on the new part.
If anything feels different from before, say so at the counter. It is much easier to sort out there and then.

The device’s own record

Where repairs show up

iPhone 11 and later (except the SE): Settings → General → About → Parts and Service History lists replaced parts such as the battery, display and cameras. Apple marks each as Genuine, Used (iPhone 15 and later with iOS 18 and later), Unknown, or Finish Repair while calibration is still outstanding. Apple’s explanation of each label is on our iPhone screen replacement page.

Mac with Apple silicon on macOS Tahoe 26 or later: System Settings → General → About → Parts & Service. It appears only when the Mac detects that a qualifying part has been repaired. If it offers Restart & Finish Repair, the part has not been calibrated yet; Apple’s Repair Assistant completes it. Apple also notes that a part taken from another Mac could be locked to someone else’s Apple Account — another reason to know what was fitted.

Sources: Apple Support, “About genuine iPhone displays” (103256), “Use Repair Assistant to finish a Mac repair” (123128), “Activation Lock for Mac” (102541).

12-07 Jackson Ave · Long Island City

Something not right after a repair?

If we did the repair, bring it straight back and tell us what you noticed. If another shop did it, call us with your model and what has changed.

Call (212) 404-3000 Get directions